Certain details about your document may prevent your PDF from being accepted by the eFiling system. These include:
- Document contains editable fields
- Document contains metadata
- Document is password protected
If your PDF document has any of these issues, it may fail submission before reaching the court.
Finalizing your PDF
Before uploading your document, take these steps to finalize the PDF to avoid issues while eFiling.
On a Windows PC:
Open the PDF in any application and choose File > Print. Instead of selecting a standard printer, choose the Print to PDF option (this may say “Adobe PDF" or "Microsoft Print to PDF").
Follow the prompts to rename and save the file, then try uploading it again.
If you continue to have problems after following these steps, click the Advanced button in the Print window and ensure that the Print As Image option is selected before proceeding.
On a Mac:
Open the PDF in any application and look under the File menu for an Export to PDF option. If that isn’t available, select File > Print, then look for a PDF menu at the bottom of the window and choose Save as PDF.
Follow the prompts to rename and save the file, then try uploading it again.